PAYMENTS & REFUNDS

We accept Paypal, Bitcoin and iDeal for online payments.

We accept also direct bank transfers to our account within Europe and also bank transfers within Czech and Slovakia (free of charge).

PAYPAL payments:
If you paid for your purchase by Paypal, we only ship to your Paypal address as stated on your Paypal 'Transaction details' page AND only if it's marked as ELIGIBLE by Paypal. Our Paypal account is under Paypal Seller Protection and we have proof of posting and/or proof of delivery for most items. Even though this might sound strict, we are only protecting ourselves from scams and this changes nothing for all nice and honest customers - they will still get our quality products.

 REFUNDS:

We ship by track and trace and signed for, so all parcels are insured. In case you receive damaged item, please contact us and send us a photo of it (for insurance claim). We will work on it and cooperate to sort the issue.